One of the most common challenges faced by those in leadership roles managing User Experience (UX) teams is low morale among the designers. Despite having opportunities to work on challenging projects, the designers are dissatisfied at work. They feel undervalued and overburdened, because often they are not professionally challenged. The quality of their work suffers.
Facing a myriad of obstacles including pressure on deadlines and work quantity and nowhere to turn, they are naturally unhappy and want to leave the company. At the same time, other teams such as Product Engineering are unhappy about the outputs of the design team. They can’t understand why UX quality isn’t superior despite having a dedicated set of UX designers.
What can you do to change the situation as a UX manager?